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Raymond
  • Years at Hi-Fi Centre: 17
  • Languages Spoken: English (and Cantonese when needed)
  • Specialties: Two‑channel systems, home theatre, helping customers see the big picture
BOOK A MEETING WITH RAYMOND

Raymond

Sales Representative

“My goal is simple: help you build a system that makes you excited to listen.”
Selling hi‑fi since 1976; with Hi-Fi Centre for 17 year

About Me

My career started in the 1970s in Hong Kong, where I fell in love with audio equipment and haven’t stopped since. Now that I live in Canada, I’ve been working with Hi-Fi Centre for seventeen years. I could retire now—I turned 71 this year—but I keep working because connecting people with music still brings me joy. I’m always thinking about how a system will look in your space, sound in your room, and fit with your lifestyle.

My Approach

When someone comes in, my first question is always: What is this system for? Some customers want a pure two‑channel music system, others need a complete home theatre or a karaoke rig. Knowing the purpose helps me show the right options and explain the differences between them. From there, we can discuss sound quality, aesthetics, and budget to create a solution that truly suits you.

A Memorable Setup

One of my favourite customer stories involved a gentleman who split his time between Vancouver and China. He loved CDs but hated carrying hundreds of discs back and forth across the Pacific. About ten years ago, Linn introduced a new way to rip CDs to a hard drive and stream them with better sound than a CD player. We built him a Linn system, and he sold his old kit to a friend. Now, when he travels, all he has to pack is his hard drive. He told me it made his life easier and improved his listening—exactly what hi‑fi should do.

Gear & Preferences

Favorite Brands

McIntosh, Sonus faber, Linn

My Own Setup

A complete Linn system—from the turntable and streamer to the pre‑amp, power amp, and speakers. I’ve had it for over ten years and still love it.

Favorite Genre

Classical and opera (though I enjoy many kinds of music)

Dream Setup

A pair of Linn’s active speakers, which cost about $60,000. One day!

Real Human Support

We don’t just sell you gear. We become your trusted partner in high-performance sound. Our commitment includes:

Tech support icon

Phone and email tech support for life
on all purchases

Recommendations icon

Guided recommendations based on
room size, taste, and goals

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Real follow-up from our hi-fi expert
team in Vancouver