Purchased a used Bowers and Wilkins Formation Wedge. Fully purchased online with product unseen. I originally wanted two of these and was getting an incredible deal from them. Unfortunately there was an inventory issue so I only ended up getting one but honestly, it didn't even matter. Igor's communication was prompt and I was always updated with the purchase. I understand issues come up but the important part of a quality store who cares is that they fix the issue and with humility. From my interactions, Igor has been a complete professional. The product came in 3 days which is incredible going from BC to Alberta. The product was described as 'lightly used' but I would disagree and say it was MINT condition. Came in original box with packaging even with the useless B&W product pamphlet and not even a single fingerprint! I'm more than happy with my purchase as it's sometimes a risk ordering online but this store made it seamless. I would 100% order from them again. Thanks Igor!
