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When the question is "how can a fiber-optic cable change the sound?" the answer is easier to explain than for almost any other type of cable. If the light source were a coherent laser, firing into a vacuum, all the light would stay straight, arriving at its destination at the same time. Even if the LED light source in a Toslink system were coherent, the light entering a fiber-optic cable is scattered and dispersed by imperfections and impurities in the fiber. This can be measured as a loss of amplitude but amplitude is not the problem, a 50% true loss would have no effect on sound quality.
The problem is that the dispersed light does get through the cable, but only after it has taken a longer path, like a pool ball bouncing off the side-rails, causing it to arrive later. This delayed part of the signal prevents the computer charged with decoding this information from being able to decode properly, or even at all. The inability to decode shows first at higher frequencies (not audio frequencies, this is a mono stream of digital audio information), so reduced bandwidth is a measurable signature of light being dispersed by a fiber. The punch line: The less dispersion in the fiber, the less distortion in the final analog audio signal presented to our ears.
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- In-stock items are shipped from our Vancouver warehouse and will reach major Canadian cities in 5-7 business days.
- Items not in stock will either ship from one of our manufacturer partners' warehouses or in rare cases first must be sent to Vancouver and then to you.
- If the expected arrival to you will be more than 7 business days you will be notified by email and at that point you will have the option to proceed or if you cannot wait then order can be cancelled.
We will gladly:
- (a) exchange a product that is not special ordered, or shipped from one of our partner warehouses, for a new product of equal value (product purchased must be unopened)
- (b) exchange a product if it is defective or damaged for the same product
within 15 days after the product has been delivered to you.
Returns for refund are not accepted.
For an exchange, you must notify us by email at firstname.lastname@example.org. We will acknowledge receipt of your email by reply and assist you in returning the product as identified below. Make sure to send and have your return package post marked within the 15 days after the product has been delivered to you.
- Headphones may not be returned or exchanged for any reason, only defective units will be replaced for the same model
- Items that have been opened may not be returned
Notwithstanding the foregoing, you may cancel an order if the product is not delivered to the delivery address on your order form within 30 days of the date your order is accepted.
To cancel, you must notify us by email at email@example.com. We will acknowledge receipt of your email and process the cancellation.
Products returning for exchange must be unused and in their sealed, original factory packaging.
Buyer is responsible for return shipping costs.